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searching for A. Parasuraman 19 found (25 total)

Journal of Service Research (1,006 words) [view diff] exact match in snippet view article find links to article

Michael Brady (Florida State University) Katherine Lemon (Boston College) A. Parasuraman (University of Miami) Mary Jo Bitner (Arizona State University) Roland

Technology readiness (459 words) [view diff] exact match in snippet view article find links to article

new technologies. The Technology Readiness Index (TRI), introduced by A. Parasuraman in 2000, consists of 36 attributes that measure the construct and its

Jagdish Sheth School of Management (2,089 words) [view diff] exact match in snippet view article find links to article

Sheth, Professor – Goizueta Business School, Emory University and Dr A. Parasuraman, Professor and Chair in Marketing – University of Miami Business School

Rockbridge Associates (943 words) [view diff] exact match in snippet view article find links to article

Inc. Charles co-authored the book Techno-ready Marketing with Dr. A. Parasuraman, has taught marketing management and market research at universities

Intangibility (666 words) [view diff] exact match in snippet view article find links to article

intangibility, Journal of Service Research, 2(1), 98-116. Zeithaml, Valarie A., A. Parasuraman, & Leonard L. Berry (1985). Problems and strategies in services marketing

Leonard Berry (861 words) [view diff] exact match in snippet view article find links to article

(with A. Parasuraman). Delivering Quality Service: Balancing Customer Perceptions and Expectations, New York: The Free Press, 1990, 256 pp. (with A. Parasuraman

Service (economics) (2,144 words) [view diff] no match in snippet view article

(San Francisco: Josey-Bass, 2003), p.7. SO Player : Zeithaml, Valarie A.; Parasuraman, A.; Berry, Leonard L. (1990). Delivering Quality Service: Balancing

Journal of the Academy of Marketing Science (288 words) [view diff] exact match in snippet view article find links to article

2000-2003 - P. Rajan Varadarajan, Texas A&M University 1997-2000 - A. Parasuraman, University of Miami 1994-1997 - David Cravens, Texas Christian University

Inseparability (586 words) [view diff] exact match in snippet view article find links to article

Marketing". ligsuniversity.com. Retrieved 2023-05-21. Zeithaml, Valarie A., A. Parasuraman, & Leonard L. Berry (1985). Problems and strategies in services marketing

Sven A. Haugland (364 words) [view diff] exact match in snippet view article find links to article

Annals of tourism research 38.1 (2011): 268-290. Ordanini, Andrea, and A. Parasuraman. "Service innovation viewed through a service-dominant logic lens: a

Customer satisfaction (3,703 words) [view diff] exact match in snippet view article find links to article

Consumer Attitudes,” Marketing Letters, 2 (2), 159-70. Berry, Leonard L.; A. Parasuraman (1991). Marketing Services: Competing Through Quality. New York: Free

Hepatotoxicity (4,059 words) [view diff] no match in snippet view article find links to article

doi:10.2169/internalmedicine.49.3509. PMID 20686286. Kumar EP, Kumar A, Parasuraman S, Rajan VR, Emerson SF (2013). "Hepatoprotective activity of Clearliv

Defensive strategy (marketing) (1,279 words) [view diff] exact match in snippet view article

Marketing & Consumer Strategy Management, p.255. Berry, Leonard L., and A. Parasuraman (1991), Marketing Services: Competing Through Quality, FreePress, New

Diwan Bahadur Road (826 words) [view diff] exact match in snippet view article find links to article

cloth thronged the shop, says N.P. Kumar, the shop owner. His father N.A. Parasuraman established the shop before Independence. In his assessment, the growth

Vigilance (psychology) (3,466 words) [view diff] no match in snippet view article

and Subjective Workload. Human Performance, 6(1), 71-97. Berardi, A., Parasuraman, R. & Haxby, J. (2001) Overall vigilance and Sustained Attention Decrements

Operations management for services (5,453 words) [view diff] exact match in snippet view article find links to article

maint: multiple names: authors list (link) Berry, Valarie A. Zeithaml, A. Parasuraman, Leonard L. (1990). Delivering quality service : balancing customer

Leonard Schlesinger (2,727 words) [view diff] exact match in snippet view article find links to article

2009). Schlesinger, Leonard A., Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen, and Michael Tsiros. Customer Experience Creation: Determinants

Super-enhancer (4,359 words) [view diff] no match in snippet view article find links to article

Vallurupalli M, Chen L, Crompton B, Cowley G, Vazquez F, Weir BA, Tsherniak A, Parasuraman S, Kim S, Alexe G, Stegmaier K (October 2015). "Functional, chemical

Services marketing (11,949 words) [view diff] no match in snippet view article find links to article

ed., Upper Saddle River, New Jersey, Prentice Hall. 2011 Zeithaml, V.A, Parasuraman, A. and Berry, L.L., "Problems and Strategies in Services Marketing"