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searching for Customer retention 48 found (124 total)

Kasha Kelley (90 words) [view diff] case mismatch in snippet view article find links to article

Broadcast Journalism from the University of Kansas, is CEO of the Customer Retention Company and of First Intermark Corporation. Taxation Energy and Environment

Market segmentation (10,377 words) [view diff] exact match in snippet view article find links to article

customer or on how not to lose the target customer in the first place. Customer retention worthiness This determination boils down to whether the post-retention

Optimove (1,012 words) [view diff] exact match in snippet view article find links to article

2016-07-06. Sacco, Dominic (2013-10-30). "All big tech retailers will have customer retention systems in ten years". PCR Online. Retrieved 2016-07-27. Saks-McLeod

The Trade Desk (1,595 words) [view diff] exact match in snippet view article find links to article

connected devices, online platforms, and media formats. It reported a 95% customer retention rate for 27 straight quarters in 2020, and an annual revenue of US$836 million

Direct-to-consumer (479 words) [view diff] exact match in snippet view article find links to article

lower. Direct-to-consumer sales can drive stronger brand loyalty and customer retention. The main risks in the online Direct-to-consumer are expanding liability

Nicotine marketing (8,048 words) [view diff] no match in snippet view article find links to article

Nicotine marketing is the marketing of nicotine-containing products or use. Traditionally, the tobacco industry markets cigarette smoking, but it is increasingly

Affective design (2,792 words) [view diff] exact match in snippet view article find links to article

cultural norms and preferences. Reflective design is also linked to customer retention, marking the stage where the decision to reuse the product in the

Subaru (5,838 words) [view diff] case mismatch in snippet view article find links to article

According to a study done by J.D. Power and Associates for the 2008 Customer Retention Study, Subaru ranked at 50.5%, which was above the national average

Switching barriers (974 words) [view diff] exact match in snippet view article find links to article

"The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting". International Journal of Service

Australian Marketing Institute (516 words) [view diff] case mismatch in snippet view article find links to article

Revitalisation Customer Acquisition Marketing Market and Consumer Insights Customer Retention Content Marketing Creativity in Brand, Product or Service Marketing

Dustin Burleson (921 words) [view diff] case mismatch in snippet view article find links to article

also a contributing author of No B.S. Guide to Maximum Referrals and Customer Retention and has been published in the Journal of the American Dental Association

Latency (customer) (120 words) [view diff] case mismatch in snippet view article

Potential Customer Value Using Recency and Latency [February 10], [2010] Customer Latency [August 22] [2001] Using Latency to Improve Customer Retention

In Soviet Georgia (611 words) [view diff] exact match in snippet view article find links to article

consumer insight makes or breaks a new brand - Customer loyalty, customer retention, and customer relationship marketing daily news and information -

4-1-1 (1,478 words) [view diff] exact match in snippet view article find links to article

4-1-1 calls to the customer free of charge and [use ad supported or a customer retention model][meaning unknown][better source needed] Since the 1984 Bell

Isoton (175 words) [view diff] exact match in snippet view article find links to article

Dequito, Imee. "Pendula and Isoton partner to revolutionize telco customer retention strategies". IT Brief Australia. Retrieved 9 February 2024. Official

Fast-food restaurant (8,081 words) [view diff] case mismatch in snippet view article find links to article

needs of local customers. As referenced in Bodey's "Localization and Customer Retention for Franchise Service Systems" article, J. L. Bradach claims that

Hancock (programming language) (3,324 words) [view diff] exact match in snippet view article

public record sources. Ng and Liu, for example, applied data mining to customer retention analysis, and found that mining of association rules allowed a firm

Aberdeen Strategy and Research (1,032 words) [view diff] case mismatch in snippet view article find links to article

conducted several surveys that have been used by multiple media outlets: Customer Retention Live Chat Support Cost Reductions Rebate Promotion Benefits Hiring

Enterprise feedback management (1,739 words) [view diff] exact match in snippet view article find links to article

able to increase overall customer satisfaction and positively impact customer retention. One of the important trends of EFM development today is its producers

Richard B. Cohen (501 words) [view diff] exact match in snippet view article find links to article

Hampshire. As the food distribution business is very low margin and customer retention is critical, C&S has been able to attain efficiencies - less than

Haidilao (2,385 words) [view diff] exact match in snippet view article find links to article

relationships among perceived quality, customer satisfaction and customer retention: An empirical research on Haidilao restaurant". Icsssm12. IEEE. pp

Gravity Payments (1,251 words) [view diff] exact match in snippet view article find links to article

it had 91% employee retention rate (with industry average of 68%). Customer retention rate increased from 91% to 95% and company profits have doubled. In

Marc Randolph (1,761 words) [view diff] exact match in snippet view article find links to article

Randolph made the connection between overnight delivery and improved customer retention. The discovery later proved crucial to Netflix's growth and survival:

Customer lifetime value (2,882 words) [view diff] no match in snippet view article find links to article

money a company has to spend in a given period to retain an existing customer. Retention costs include customer support, billing, promotional incentives,

Barcelona Principles (1,100 words) [view diff] exact match in snippet view article find links to article

(ex. Profitability, customer quality, revenue, market share, and customer retention) Measurement and evaluation require both qualitative and quantitative

Retail (7,752 words) [view diff] exact match in snippet view article find links to article

relationships for each transaction, marketing costs were high and customer retention was low. All these downsides to transactional marketing gradually

Vonage (3,465 words) [view diff] exact match in snippet view article find links to article

and change several business practices in regard to advertising and customer retention. Originally known for its home VOIP services, Vonage has shifted its

Loyalty program (3,781 words) [view diff] case mismatch in snippet view article find links to article

Dastane, Omkar (June 2021). "Effectiveness of Loyalty Programs in Customer Retention: A Multiple Mediation Analysis". Jindal Journal of Business Research

Active users (4,326 words) [view diff] exact match in snippet view article find links to article

Crawford S. (December 1990). "Value managed relationships: The key to customer retention and profitability". European Management Journal. 8 (4): 523–526. doi:10

Clark L. Hull (4,207 words) [view diff] case mismatch in snippet view article find links to article

Resurrected: Purchase Acceleration, Illusionary Goal Progress, and Customer Retention Ran Kivetz, Columbia University Haggbloom, Steven J.; Warnick, Renee;

Sports betting (7,437 words) [view diff] exact match in snippet view article find links to article

between legs, before the outcome of the event. It has proved a key customer retention tool for sports book operators looking to capitalize on the use of

Brand equity (4,278 words) [view diff] exact match in snippet view article find links to article

price of comparable goods in the market. Durability is a measure of customer retention or loyalty. It represents the percentage of a brand's customers who

Information economics (4,039 words) [view diff] exact match in snippet view article find links to article

occur when there are positive cash flows, consistent revenue flows, customer retention and brand engagement. To form a following, low initial prices need

Web 2.0 (8,463 words) [view diff] exact match in snippet view article find links to article

Archived from the original on 2011-08-11. "Banks use Web 2.0 to increase customer retention". PNT Marketing Services. 2010. Archived from the original on 2010-11-14

Clive Humby (980 words) [view diff] exact match in snippet view article find links to article

2019. "Clive Humby - Leading marketing analyst and specialist in customer retention". www.performingartistes.co.uk. Retrieved 30 April 2019. "Fellows

FactSet (2,477 words) [view diff] exact match in snippet view article find links to article

of nearly 20,000 additional clients, and, in accordance, FactSet's customer retention rate increased from 91% to 95% year over year, as of August 21, 2021

Search engine marketing in China (828 words) [view diff] case mismatch in snippet view article find links to article

grow, does the company maintain a constant activity through updates? Customer Retention Rates (CRR): Some managers may not pay much attention to long term

Jaideep Prabhu (923 words) [view diff] case mismatch in snippet view article find links to article

Importance of Customer Satisfaction and Trust as Determinants of Customer Retention and Positive Word of Mouth," with Chatura Ranaweera, Journal of Targeting

Service climate (774 words) [view diff] exact match in snippet view article find links to article

Roland T., & Zahorik, Anthony J. (1993). Customer satisfaction, customer retention, and market share. Journal of Retailing, 69, 193–215 [2], additional

Outline of consulting (599 words) [view diff] case mismatch in snippet view article find links to article

of business Outline of management Tertiary sector of the economy "Customer Retention, Purchasing Behavior and Relationship Substance in Professional Services"

Customer migration (442 words) [view diff] case mismatch in snippet view article find links to article

Database Marketing Institute. Arthur Hughes. Retrieved 15 March 2018. "Customer Retention or Customer Migration - McKinsey on ROI". MYcustomer. Richard Forsyth

Brand relationship (2,751 words) [view diff] exact match in snippet view article find links to article

marketing costs, ease of access to customers, acquiring new customers, customer retention, brand equity, and more profit. The stronger the consumer-brand relationships

Lexus (13,351 words) [view diff] case mismatch in snippet view article find links to article

on 2 January 2007. Retrieved 6 May 2007. "Lexus Ranks Highest in Customer Retention". J.D. Power and Associates. 8 December 2005. Archived from the original

Goal pursuit (2,984 words) [view diff] exact match in snippet view article find links to article

resurrected: Purchase acceleration, illusionary goal progress, and customer retention" (PDF). Journal of Marketing Research. 43 (1): 39–58. doi:10.1509/jmkr

Tipalti (1,469 words) [view diff] exact match in snippet view article find links to article

its overall customer base to more than 3,000 while achieving a 98% customer retention rate for the fifth year in a row, helping total transactions to soar

Orkin (5,413 words) [view diff] exact match in snippet view article find links to article

rapid changes occurred within the company in order to improve sales, customer retention and employee training, as well as to further streamline and modernize

Dwayne D. Gremler (2,531 words) [view diff] exact match in snippet view article find links to article

Gremler, Dwayne D. (January 1, 2022). "From customer readiness to customer retention: the mediating role of customer psychological and behavioral engagement"

List of The Profit episodes (238 words) [view diff] exact match in snippet view article find links to article

finds that while the product line had a good market, there was a low customer retention rate. Marcus offers $300,000 for 51% of the company, which Erik accepts